The Hollis Social Library website, www.hollislibrary.org, serves as a resource, catalog, events calendar, and information-space for the residents and library patrons of Hollis, New Hampshire. The website is important to the library’s business operations as it allows patrons to look up books and other materials, place holds, order new materials and inter-library loans, sign up for youth and adult programs, check library accounts, and use electronic resources such as databases, and more. The website is also important because it represents the library; it is the front-facing first contact future patrons have to the library in today’s Google-driven culture.
This is an analysis of the library’s website and intends to determine the usefulness and ease of use of the following criteria: website goals, design plan, language and vocabulary used throughout the site, navigation, and site accessibility.
Upon website usability and accessibility research and analysis completion, we compiled a list of potential improvements to the site’s design and architecture that could help improve site navigability and access for Hollis Social Library patrons.